Printer Maintenance & Support

"The Solchar TJ application has made a big difference, we are finding that it has most definitely increased the speed of the processing – we are able to do in one day what used to take two."

"Solchar helps my team get a supporter’s precious donation processed and out into the field to help a child as quickly and cheaply as possible."

"The Solchar TJ system has allowed the Supporter Team to stay on top of the largest appeal we have had to date, without any additional staff being pulled in."

"The process with Hague was straight-forward and efficient. Thank you for making this task so easy!"

"After using for a few days, I can say that the set up this end was seamless, literally plug and play. I have also received positive feedback from staff now we have eliminated handwriting on pots... I wish I got a barcode duplicator years ago."

"Always very accommodating and able to give alternative ideas for the process of a job to save money or help with tight deadlines! Also very friendly."

"Solutions provided by Hague enable Capita to processes tens of thousands of cheques annually, with a value in excess of £1 billion, for both our own business and a range of clients. Having worked with them for many years Capita view Hague as a trusted and innovative partner. With Hague’s support we have deployed systems that help us to simplify high-volume cheque processing and strengthen our service delivery to our customers."

"After numerous years of service, CUE Packaging have found Hague to be the epitome of professionalism and quality. The communication throughout the purchasing process' is always thorough and prompt, with any issues dealt with in a highly professional and timely manner. Their ability to match our requirements with the various packaging variances is second to none with machinery and process' in situ to suit every need."

"Always a fantastic service, great prices and very quick delivery. Whenever I do a check with competitors, Hague are always out in front on prices, why would you go anywhere else!"

"We have been using the Solchar TJ application at SCUK for a number of years. We process all our fundraising response documents, including important compliance details such as Gift Aid and marketing consents, using Solchar TJ. Solchar helps my team get a supporter’s precious donation processed and out, in to the field to help a child, as quickly and cheaply as possible."

"The installation went smoothly and technical support good. We have only required one call out during this time in relation to the printer, which was resolved the following working day. The process of printing cheques is much quicker and the increased security an obvious advantage."

"Skipton Building Society has used multiple software applications from Hague Software Solutions at our head office and across our whole branch network for a number of years. These applications have helped streamline our internal processes, saving time and money, and added further improvements to our customer service. The team at Hague are friendly, professional and efficient and we’ve valued this throughout our time working together"

"Hague has provided an excellent service to M&S logistics over a number of years now. They are not only competitive in the market with prices along with sourcing but provide additional solutions in developing new and bespoke products to support our ever changing network. There is a real sense of integrity, commitment and honesty working with Hague that gives the confidence they will deliver as they say. A great team to work with!"

"During my time working for NOCN I have had the privilege of having all of our certificate fulfillment delivered by Hague. Since Jo has been in place nothing has been too much trouble, the level of customer service is fabulous. We haven’t experienced any qualitative issues and Hague have even gone over and above to deliver our international requirements directly. Overall no complaints what so ever, always an immediate response and always with a smile. Thanks Hague!"

"Before moving our cheque production to Hague we were experiencing many problems which were not being resolved for us, as soon as we moved to Hague they solved them straight away and we've not had any problems since. They are always very helpful."

"When we launched our online teaching resources, we needed a company that would take care of the artwork, printing and fulfilment services. We sent out over 110,000 letters split over six fulfilment jobs. Hague managed the project from design to print and fulfilment. For us at PDC, this has worked extremely well, leaving all the hassle of organising these services ourselves. As a result this has been a very successful venture for PDC Education."

"Victoria University, in particular the Assessments & Completions Unit have engaged with Hague Australia since 2016. I have found the staff at Hague to be very professional in all my dealings with them and would be very happy to recommend them to prospective clients."

"We have had a long standing relationship with Hague since 2006 and can attest to their reliability therefore. Initially, Hague provided our secure certificate paper only but we have since used Hague in the development and design of other essential secure products. To avoid instances of forgeries and fraud for example, we opted for inclusion of a two-channel hologram supplied by Hague. This inclusion of a hologram in our documents has, we believe, helped to prevent fraudulent duplication... Having worked with Megan, Account Manager, and the Hague team for many years, I have no hesitation in recommending Hague."

"SOAS, University of London, have used Hague since 2014 for the provision of secure certificates, transcripts, branded envelopes and Premier cert +. We have found that Hague, and our Account Manager Megan, have a strong knowledge in security print and were able to help in the design and implementation of the secure hologram. The hologrammed secure certificates and transcripts provided are a high quality. We have also used Hague to outsource the infilling of student data onto certificates and transcripts and secure storage of the e- documents using Premier cert +. I have no hesitation in endorsing Hague Security Print (UK) for the provision of secure print for certificates and transcripts and the Premier cert + system."

"Hague have always met our expectations in both service and quality of product. They have provided TQUK with superb account management over the years, enabling us to grow alongside one another and deliver excellence to our customers."

"Having recently started working with Hague we have found them to be a huge help and a valuable supplier providing a one stop shop for all our packaging and marketing requirements. Pricing is competitive and fair. They are on the ball, providing recommendations on products that could improve the quality of our final product. Delivery is fast and efficient and most importantly they are always contactable via email and phone. Highly recommended."

"I've been working with Hague for at least 18 months now, we use their print on demand service, as well as their design studio. The service we receive is fantastic. I would highly recommend the Hague Group. I would especially like to give a big thank you to our Account Manager, Charlie who is always on hand to help me when we need something quicker than usual."

"Jessica was very understanding and patient, especially considering the fact I had to change the order quite a few times! All correspondence was quick and informative, meaning the entire process was smooth and the items ordered were delivered well within the time needed. Jessica's emails were personalised too, which was a nice touch (I.e. making polite small talk), it really does well to 'humanise' a corporation when it's staff go out of their way to be polite and pleasant. I look forward to the next time I use Hague!"

"Leeds Trinity University have used Hague for many years. Hague are a very professional company with outstanding customer service. They produce our documents and deliver very quickly. The certificate paper, booklets and exam booklets are of the highest quality and we will continue to use Hague in the future."

"Hague had been providing our certificate and transcript paper for a number of years, so when it came to tendering for exam books, we approached them for a quote. The value and quality of the quote that we received was very competitive. The process of design and layout of the book was smooth and our amendment requests were met with a friendly, responsive attitude that meant the process could move forward quickly. When we have reordered, the customer service we have received has always been excellent. It is a relief to have human conversations, in what can often be reduced to numbers. We’re very happy with our ongoing relationship with Hague, as both their product and service are great."

"Hague were extremely supportive during the design phase of our certificates and always responded quickly to any queries we had. This support has continued and we have formed a good working relationship with Hague. One of the great things about using Hague is the quickness a student can receive their certificate after an Exam Board. Using the on-line checking facility and utilising the option for Hague to send the certificates directly to the student ensures that students receive their certificates not only quickly but securely too. Students have commented on how professional the certificates look and were extremely pleased by the speed at which they received their certificates."

"On behalf of the New College Durham I would like to express our deep satisfaction on the service Hague provided in relation to the development and production of certificates for the foundation degrees which are validated by New College since being granted Foundation Degree Awarding Powers. The experience was professional and very efficient with excellent customer service. Action points and time lines were adhered to ensuring a smooth process to the completion of the actual certificates. The advice provided by Hague, in particular on security and authentication, was invaluable in assisting the College, support was always available either by phone or e mail with immediate feedback. I would recommend Hague to any organisation."

"Hague has been a breath of fresh air with their great service into us, Chloe really helped us out a lot, highly recommend using where possible, great service, great pricing and great people!"

"I found Hague from a Google search after having a very bad experience with a precious printing company. I reluctantly made the call expecting to deal with an inexperienced staff who won't know their product and who will not understand my needs. So when I was put through to Danielle, I was pleasantly surprised with her tone, her product experience and most of all, she totally understood my requirements to the point where whatever she presented to me, I just agreed first time. As a new start up business where finance is a daily challenge, I still decided to place ALL my orders with Hague due to Danielle."

"Hague offered excellent services and products and were incredibly flexible when both time and cost were an issue. The whole team worked together professionally and promptly to repeatedly customize the offer until it suited my needs perfectly. Definitely recommend"

"I have worked with Tony at Hague for over 20 years. The reason for this is quite simple, Tony has always ensured whatever we need is delivered to a very high and professional standard and will go above and beyond if necessary to deliver it. The knowledge that Tony is overseeing work means that we can relax in the knowledge it will be done just as we want and done really well too. We simply wouldn't go to anyone else!"

"LWC have worked with Hague for over five years now and have built up strong relationships with the account managers. Hague provided a fantastic web-based drinks menu solution that has allowed our wine team to offer customers bespoke menus quickly and easily. The menus can be developed within the premier menu website and then sent to print directly. Hague provide us with competitive pricing and provide high quality printed materials. We are looking to work with them on new software solutions as well to provide cocktail menus and POS going forward, very exciting! Would recommend them to other businesses or individuals as they can cater for small, medium or large print runs."

"Hague produce “genuine article” holograms for our well known & loved Heat Holders socks, which are sold in over 40 countries worldwide. I have found the hologram stickers to be of good quality with useful extra functions. They have assisted in assuring our customers they are purchasing the genuine product. The service has been reliable with Hague also shipping direct to our factory overseas."

"Professional with a human touch. I am more than happy with the product and service I received from Hague. Great quality product and delivered in super-quick time. The staff were personable and efficient. Thank you!"

"In my 2 years of dealing with Hague, I have found Ceriann, Account Manager, a pleasure to deal with, always polite, friendly and efficient. Nothing is too much trouble. Would definitely recommend this company"

"Fast, efficient and informative service. Always a pleasure to deal with."

"We have been using Hague for about 3 years now and have always found then to be very helpful, good value for money and very efficient, the delivery times for service record tags etc is excellent."

"Ceriann is excellent to work with, the quote and proofs are with you within days. Easy to order, everything arrives within the timescale given."

"The National Federation of Builders Ltd has used Hague for over two years and we have found them to be competitive, great to work with and can deliver on complex projects, on time and on budget. Hague has aided the design and fulfillment process including storage. NFB has no concerns recommending Hague to new customers."

"Hague have been a massive help to us over the past 3 years. We started with little to no literature of our own, having to make do with cropped data sheets from 10 or more years ago that were out of date, but now we have a range of several product catalogues each in the same style helping to grow and build our corporate image. Hague also put together an interactive digital library, giving us a great online resource centre for our customers, helping put us another step above our competition. The continued support with promotional material for postal distribution and branded materials for trade exhibitions has also helped us make the most of this contact with the market."

"Our Account Managers are attentive, helpful and efficient at sourcing stock and products we require. I have found them to be quick to follow up on requests and feedback from our offices. They have also enabled us to move to an online ordering platform which has been a huge benefit."

"We have used Hague Solchar TJ solution for our charity's cheque scanning for over 8 years. Part of the beauty is that we never need to have contact with Hague, the system runs so smoothly that it's one of those things that just works and we can get on with the rest of our job without having to think about it. It makes the operation of processing our postal payments really straightforward and speedy, saving money on staffing resources. When we do need to contact Hague, we know the team well and they are always able to help."

"Hague have produced incredibly high quality programmes and marketing materials for our major events. They are always helpful and have assisted us in producing items within very tight timeframes. They always go the extra mile and have personally delivered items to us to ensure we got them in time for our events. Recently we have used them for some design projects and have been impressed with the outcome and service level. A great company to work with."

"We have been using Hague Group for 2 years now to provide us with our school exercise books. Without doubt the service and attention to detail has been better than we could have possibly expected. Nothing was too much to request. Delivery was arranged for our requested time and date & was delivered when agreed."

"We decided to use Hague to produce our university hologram due to the experience they have in this specialised area of print. The bespoke high security hologram has now been produced and we are very happy with the end result as well as the level of service Hague have provided."

"Hague have printed our degree certificates for two years and have given excellent service and advice in that time. As specialised experts in security print they have helped us reduce the risk of fraud on a range of secure documents across the university."

"Hague provided an excellent service, giving advice on how best to address our needs and delivering quotes and printed materials to agreed deadlines in spite of a very tight turnaround time. Their designers came up with a final product that looks first-rate and fulfils our requirements both in terms of security and branding."

"Before moving our cheque production to Hague we were experiencing many problems which were not being resolved for us, as soon as we moved to Hague they solved them straight away and we've not had any problems since. They are always very helpful."

"The installation went smoothly and technical support good. We have only required one call out during this time in relation to the printer, which was resolved the following working day.The process of printing cheques is much quicker and the increased security an obvious advantage."

"Using our main four weekly payment cycle as an example, it used to take anything up to two even three days to produce 800 cheques. It now takes between four to six hours - printing-enveloping-despatch. We now have no need for outside interference as everything is handled on the team. We have recently installed PREMIER E-Solutions which allows us to send our landlord schedules in PDF format through our email exchange server. This is really taking off and the landlords love it - especially the bigger housing associations. All in all two very good systems and my team have said that there is no way that they would go back to the old system!"

"I have needed items very quickly and Hague have always delivered, sometimes working through a weekend and delivered to any address (sometimes personally) to ensure that we meet our own deadline. Extremely well organised, this business has retained a personal touch, you are made to feel that customer is king. Your issues become their issues. What they promise they deliver and are extremely price conscious in this particular difficult market."

"Hague were extremely supportive during the design phase of our certificates and always responded quickly to any queries we had.  This support has continued and we have formed a good working relationship with Hague. One of the great things about using Hague is the quickness a student can receive their certificate after an Exam Board.  Using the on-line checking facility and utilising the option for Hague to send the certificates directly to the student ensures that students receive their certificates not only quickly but securely too. Students have commented on how professional the certificates look and were extremely pleased by the speed at which they received their certificates."

"I just wanted to say thank you very much for our new brochures. The finish on the brochures and quality of print is perfect, and the turnaround time was really fast. Thank You! :-)"

"Excellent service throughout. Responsive and informative and kept me informed throughout the entire purchase, delivery and support setup process. Couldn't be happier."

"The team at Hague delivers an excellent service - understanding of customer needs, and always friendly, courteous and happy to help."

"Very competitive quotes and excellent service and product quality. Enquiries are answered quickly and products arrive swiftly. Cannot fault Hague."

"The staff at Hague are always extremely helpful, very knowledgeable about products and more than happy to go above and beyond to assist with problems or enquiries. They respond very quickly to enquiries and are very approachable."

"Hague has an excellent range of products for all aspects of the printing industry. The quality of product and depth of technical knowledge very much suits our business needs. Whatever our needs are, we are very confident that Hague have or will be able to find the best solution to meet our requirements."

"Delighted with the service offered by Hague; from personal advice and guidance on formats to timely production of a choice of draft designs and final production. Turnaround of certificates and transcripts following the arrival of a new VC and changes to organisational logo was good. Their storage service has been useful with speedy delivery of supplies (less than 24 hours following request)."

"If there was a rating higher than excellent I would have ticked those boxes. Hague is without a doubt the best printing service I have ever used in my 20-year marketing career. Frank is always a phone call away (even out of hours) and gets me exactly what I need, when I need it for a very competitive price. I would not use any other service and will continue to use Hague in the future."

"Fran is always very professional in her emails yet friendly and welcoming. Comes back in good time with quotes and timelines. We're happy and our customers are happy!"

"Having the freedom to manage my own accounts and provide a one stop shop solution is brilliant. I take much satisfaction from sitting down with a client and putting together a full print solution for them and seeing how this positively impacts on their business and branding."

"What can I say, I love print! 14 years down the line and I am as passionate about it now as I was when I first started. Working at Venture has given me the opportunity to learn so much more, from freeze adhesive labels, security print and hologram creation to the print and dispatch of Mexican hats! Every day is something different, new and exciting."

"Working in the Security print division at Hague has enabled me to develop my knowledge within the print industry and hone-in on a specialised skill set, in the production of holograms, secure documents and our PremierCert software. With security print being such a diverse sector I love helping clients find new ways to product their products and documents - fighting fraud head on!"