45 Voices, 45 Years: Why We Love Working in Print
This year marks a remarkable milestone: 45 years of print excellence. As part of our anniversary celebrations, we wanted to do something special, that captures the heart of who we are.
So, we asked our people:
“What do you love most about working in print?”
From designers and account managers, to directors and administrators, the passion runs deep. Below, you’ll find thoughts from 45 members of our team, sharing in their own words what makes print such a rewarding, inspiring, and ever-evolving industry.
Whether its the joy of seeing a design come to life, the challenge of solving complex production problems, or the pride in creating something that makes real-world impact, these quotes are a tribute to the craft and community that has kept us going strong for 45 years.
Print as a creative journey
“Seeing someone’s vision coming to life”- Sharon Drew, Sales and Marketing Director
” Print brings ideas to life that digital never can, I love seeing finished designs in the real world”- Leanne Bolton Heaton, Graphic Designer
“There’s a sense of purpose and care in print. It’s not just visual; it’s physical. You hold it, turn it over, feel the quality, notice the details. It’s story telling in a layered hands on way. And in a world that’s constantly swiping past the next digital image, print asks people to pause'”- Eve Hanson, Sales Manager
“What I love most about working in print is the tangible, lasting impact of the work. After 27 years in design, there’s still nothing quite like holding a finished piece in your hands- feeling the texture, seeing the colours come to life exactly as intended. It’s a craft that combines precision and creativity, and that tactile quality never loses its magic”- Ian Cheeseright, Design Studio Manger
“Print is more than just a visual experience, it can be touched, smelled and even, at times, tasted. It creates a more lasting impression that digital media simply can’t replicate”- Andy Figg, Graphic Designer
Passion for Innovation and Variety
“No two days are the same! Working for PSL for the last 18 years, I have seen the industry evolve and change based on our diverse customer base wants and needs. The world of print management relies on our team procuring the best quality product, supplying the highest level of service, optimal lead time and most cost-effective solution for our customers. Whilst this can be demanding, it means that every day brings a new experience and challenge to keep the passion for print alive.”- Vicki Duncalfe, Operations Manager
“I love the innovation and the fact you never stop learning of new ways to create impactful printed solutions.”- Wayne Margetts
“The variety of jobs we receive every day is different”- Kerry Crosthwaite, Sales Administrator
“Variety and challenge! One day, I can be working on a retail POS campaign for a major national supermarket, delivering into 600 stores, and sorting a direct mail campaign. The next day, I may be organising a web-printed 200pp brochure, 150,000 copies, delivered within the same originally agreed lead-time, even though artwork is 5 days late! And that’s my second favourite part, making what appears impossible- using all my knowledge and experience- to find a way to make it all possible.”- Adrian Smith, Client Development Director
“I enjoy the fact that print is very diverse which ultimately gives me the opportunity to develop new products for a wide range of clients each day.”- Colin Carter, Account Manager
“Print is so versatile, almost anything is possible”- Peter Goffin, Senior Software Developer
“I love working in print because of the endless opportunities that surround us in day to day life. Whether it be labels on a beer bottle, or wall graphics in your local supermarket, you’re only ever 2 steps away from something which we can supply. The diversity and tactile nature of print brings a sense of satisfaction when the product samples are received and I’m proud to be a part of an industry which still cares about its tradition.”- Sally Whittingham, Group Sales Director- Labels Products
“I like the variation it provides. In the automotive sector, there is so much you can talk to dealerships about as print plays such a large part of their daily business.”- Will Savage, Business Director
“The vast variations of print requirements. Being asked for your thoughts and ideas of ways in which to best promote a specific product.”- Mark Lawrence, Automotive Account Manager
Tangible, Lasting Impact
“What I love the most about working in print is its tangible quality- the weight in your hands, the texture, the colours. It’s something physical, lasting, something you can hold and keep.”- Tom Hinsley, Business Development Manager
“I think in a world where receiving printed matter is becoming more and more infrequent, being part of keeping a historic industry going is really important. Print and mails till has such an important role in daily life.”- Jack Clark, Direct Mail Account Manager
“All the pretty colours… Print has an enduring quality that digital media often can’t replicate. It’s a way of preserving ideas, stories and brands for future generations”- Francesca Leatham, Sales Manager
“The sense of completion. The effort that was spent on working with the customer, choosing materials, colours and physically seeing the finished product, always hits better than seeing it on the screen”- Joanne Butler, Sales Manager
“I like the fact that you get to work through the entire project, from concept to final printed piece, and then see the result in the real world.”- Claire Kerr, Account Manager
“What I love most about working in the print industry is transforming visions into tangible products; making lasting impacts and creating improved processes and systems. Every project is an opportunity to create something meaningful, and it’s inspiring to know you’ve been a part of the difference that great print products can make.”- Lynne Clancy, Business Development Manager
“My favourite part of working in print is seeing the finished product come to life. We do such a myriad of products, my favourite ones are things with foil. The foil gives labels and print an elegance. I also enjoy seeing the customer happy with the print we have produced and helping to keep a good relationship going for future orders.”- Georgia Sharman, Account Manager
“As a designer, my favourite part of working in print is the tangible result. Knowing that lots of other people will see and interact with something I’ve designed is an incredible motivator.”- Paul Morton, Graphic Designer
Customer Connection & Collaboration
“Bringing our clients’ vision to life and being a part of the journey- an extension of their team”- Debbie Kelly, Account Director
“For me, I love using my knowledge to help deliver the customer’s end vision. Makes me feel proud to see the result out and about on occasion. Still see some speed warning signs we did for one of our customers a while ago attached to lamp posts around the local roads, still strong and bright as intended. Always point them out to my daughter…’We sorted those!'”- Alistair Murphy, Account Manager
“My fave part is the merch world! I love being given the challenge of finding something to fit the customers brief and hitting the nail on the head for them- love it when they send me pics of how awesome their merch looks and how pleased they are with it”- Melanie Hopper, Sales Manager
“After nearly 20 years in the print industry, I can honestly say I love it just as much as I did when I first started. There’s something truly special about bringing a customer’s vision to life through the power of print. Seeing their reaction and the joy on their face when they receive the final product never gets old- it always makes me smile and reminds me why I do what I do! I work closely with each client, offering advice on the best ways to produce their ideas while staying within budget. It’s all about making their vision a reality in the most effective and creative way possible.”- Charley Smith, Account Manager
“I enjoy working with my colleagues and clients, most I have known for many years, coming up to my 16th year at Print Search! I like that it’s not just print, we offer varied products and solutions to our clients.”- Anna Ford, Account Manager
Making a Real Difference
“I enjoy the challenges of working within the security printing industry, as it involves using creative and scientific methods to safeguard high-value documents from forgery and ensures authenticity. It encompasses a range of overt, covert, and forensic features to protect documents such as IDs, certificates and transcripts.”- Megan Davies, Security Print Manager
“What I love most about working in pharmaceutical print is knowing the products I print actually helps keep patients safe. It feels good to do work that really matters and to know those little details make a big difference.”- Stacey Harper-Hall, Pharmaceutical Account Manager
“I love how print brings a brand to life, especially when adding security features to a document. This does so much more like protect revenue and influences the end-customer perception of a brand to be known as authentic and high quality. Print is awesome!”- Joanne Mullarkey, Sales Manager
“The thing I love most about working in print is bringing my customers ideas to life. Seeing the physical product in your hand, whether it be packaging or a brochure, is so satisfying, especially if it is the weird and wonderful.”- Danielle Royle-Evatt, Senior Account Manager
Seasoned Voices & Fresh Perspectives
“Being very new to the print industry, it is the endless variations, designs and usages that we can provide to our customers that I enjoy the most. This means that we can provide countless solutions to best fit each individual customer.” Hayden Perry, Business Development Manager
“I have worked in print for over 35 years and the industry has changed radically during this time. I love learning new things and the advancement of technology and introduction of new products keeps the job interesting.”- Carol Wilkinson, Operations Manager
“Working in print means no two days are ever the same. I thrive on the variety, the challenges, and the fast pace. I take pride in being the go to person my customers rely on for creative, effective solutions- solving problems is where I shine.”- Dale Ferguson, Business Development Manager
“I love working in print because there is always something new and fresh to work on, it keeps the work day interesting and varied.”- Kirsty Kellett, Sales Administrator
“I like the fact that a design or idea can come to life on paper, and the right material to perfecting colour accuracy. I also enjoy the variety of different types of jobs in security print that we work on.”- Andy Peden, Security Print Administrator
“I have been in the print industry for 35 years and it has changed so much in that time but what I love about it is the diversity and change in dynamics along the way, which has allowed me to stay in the trade for so long, coupled with the opportunity of working and meeting so many wonderful people”- George Fairgrieve, Sales Director- Automotive
Not Just Our Words…
It is not only our employees who are passionate about the power of print- our customers feel it too. Whether it’s the quality, creativity, or reliability of our work, here’s what some of them had to say about why print still matters.
“I’ve been working with Hague for at least 18 months now, we use their print on demand service as well as their design studio. The service we receive is fantastic. I would highly recommend the Hague Group.”- Julia, Newmedica
“Working together over the last 11 years to grow our presence in the RMI market in UK and Europe has only been possible thanks in no small part to Hague’s support and ‘can do attitude'”- Tim Patton, SAM
“We can rely on fast delivery and response time to any queries. We have recommended their service and are happy to continue to use”- Paula McKinstry, TATA Chemicals Europe Ltd
“The team at Hague delivers an excellent service- understanding of customer needs, and always friendly, courteous and happy to help.”- Vicky Owen, University of Salford
“If there was a rating higher than excellent, I would have ticked those boxes. Hague is without a doubt the best printing service I have used in my 20 year marketing career. Frank is always a phone call away (even out of hours) and gets me exactly what I need, when I need it for a very competitive price. I would not use any other service and will continue to use Hague in future.”- Selena Cordova, Doncaster Racing and Events
“On behalf of the New College Durham I would like to express our deep satisfaction on the service Hague provided in relation to the development and production of certificates for the foundation degrees which are validated by New College since being granted Foundation Degree Awarding Powers. The experience was professional and very efficient with excellent customer service. Action points and time lines were adhered to ensuring a smooth process to the completion of the actual certificates. The advice provided by Hague, in particular on security and authentication, was invaluable in assisting the College, support was always available either by phone or e mail with immediate feedback. I would recommend Hague to any organisation.”- New College Durham
“Always a fantastic service, great prices and very quick delivery. Whenever I do check with competitors, Hague are always our in front on prices, why would you go anywhere else!”- David Dalby, National Star
“The team always takes the time to explain things and offer alternative suggestions. It’s comforting to know they are only a phone call away. We’ve worked with them to produce multiple postal packs, all of which have looked brilliant and have been delivered on schedule.”- Stuart Davis, Lead Creative Services Manager
“Lookers have worked in partnership successfully with PSL for over 12 years. They also support Lookers Group with a number of major annual sales campaigns, taking control of our print and point of sale orders. The team at PSL are always available to help guide us through the campaign order and delivery process, supplying vital support at our busiest times”- Lookers
Celebrating 45 Years and Counting
From vibrant packaging, to secure documents, and everything in between, it’s clear that print continues to inspire, connect, and deliver impact. As we celebrate 45 years in the industry, we’re proud of the people who make it happen, and grateful to the customers who let us bring their ideas to life.
If you’re looking for a print partner who understands the value of great design, attention to detail, and exceptional service, get in touch, we’d love to hear from you.
